Frequently Asked Questions

Find Answers To All Your Questions

Custom Personalization

We supportJPEG, PNG, GIF, WebP, SVG, and AI files. For best print quality, ensure 300 DPI resolution and CMYK color mode.Need help? Contact Us

Yes! Use our "Design Preview" tool to simulate placement. If you need adjustments, contact service@printtoucan.com.

Orders & Payment

ll transactions are in USD. Non-US cards will be converted by your bank. Contact them for exchange rates.

SHIPPING

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.